Donations Coordinator

Wilmington, NC

Part Time

Entry Level

Looking for an opportunity to be apart of an environment that is committed to making your community better and working alongside people who care? This job may be for you!

Apply now and join the Cape Fear Habitat for Humanity ReStore team and it's mission of building homes, communities, and hope in the Cape Fear region!

This position is part-time and is located at 3310 Fredrickson Rd. in Wilmington, NC

Responsibilities:
The ReStore Donations Coordinator (DC) plays a key role in supporting this mission by scheduling, tracking, and coordinating donation pick-ups from New Hanover and Pender counties donors. This position is often the first point of contact for many new donors. The DC ensures that donors and buyers receive professional, timely, and efficient service. This job description should not be construed to imply that the requirements listed are the exclusive standards of the position. The Director of ReStores reserves the right to assign or delegate other tasks as necessary. Duties include:

Duties:

Coordinates the intake, processing and scheduling of donation pick-ups for all ReStore locations and any future location(s) donation pickups.
- Maintain donor relationships through attentive customer service.
- Exercise discretion regarding acceptance and/or disposition of donated goods.
- Using NexTraq GPS software efficiently schedule truck routes to reduce company costs.
- Records donor information in ThriftCart scheduling software and other programs.
- Communicates directly with the Driver Supervisor
Provides exceptional customer service to ReStore donors.
Leads and supervises volunteers assisting with donation scheduling.
Complete monthly donation reporting summaries.

Requirements:

Be committed to Cape Fear Habitat for Humanity’s mission
Retail experience is a plus, but not necessary
High School graduate or higher
Self-motivated, organized and able to work independently with minimal supervision
Committed to excellent customer service
Experience in Microsoft Office Suite and ability to learn new software programs
Excellent written and verbal communication abilities
Meet all deadlines agreed upon by with the ReStore Director
Work may require sitting behind a desk for long periods of time
Ability to pass background check and drug screening

Benefits Offered

PTO and Holidays
Telemedicine and Virtual Mental Health Services
401k Plan with Match Program
Intentional and mission-driven culture

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Donations Coordinator

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